About us

FRISTOM Spółka z o.o. Sp. k. is a company that follows family tradition dealing with the manufacture of lighting articles for Automotive industry. The Company originates from the previous generation and has been running its market activity under the company name of "FRISTOM" from 1995. We are still developing our technology, widening the range of product assortment and the scope of sale. We perform all our activities with passion. Our main aim is complex service and satisfaction of our Clients with our manufacture, as well as providing the market with the highest quality lamps.

Our receivers are individual Clients, warehouses, distribution networks and domestic and foreign manufacturers.


General terms and conditions of business co-operation binding in FRISTOM Spółka z o.o. Sp. k. Company.

The aforementioned terms and conditions of sale and co-operation constitute a binding part of each sale agreement concluded with our company orally, via the telephone or in writing, as well as at the moment of reception of the goods, and are considered familiar, unless any special conditions have been agreed upon in writing.

  • Documents
    On starting co-operation it is necessary to send us (by fax or e-mail) the current European VAT number; all contact details of the company; details of a contact person; details of the bank; information about the choice of currency for the issue of invoices.
  • Orders
    Orders are to be made only in writing (fax, e-mail, post), under company seal and legibly signed by authorised persons, and include the following: - full name, address and telephone of the ordering party; - product name (ID code) and quantity ordered (no. of items); a product code is binding in case of each order; - date, place and address of delivery. FRISTOM Spółka z o.o. Sp. k. shall not be liable for orders that have been made incorrectly.
  • Transport and deliveries
    A single purchase for over 1000 PLN net (250E) within the whole area of Poland - POSTAGE FREE. The cost of foreign shipments is determined individually and always placed as an item in an invoice. Filing a complaint about any damage to goods during their transportation requires a damage report prepared at the moment of collection of the goods confirmed by the shipping company. Collection of the goods (materials) must be confirmed by the Receiver with a date and legible signature on the delivery note (a document issued by the shipping company). The goods available in FRISTOM Spółka z o.o. Sp. k. company storehouse shall be delivered within 48 hours as of the moment of order up to the amount of 3000E. In case of any larger orders the term of delivery is determined individually. The ordering person is obliged to confirm the goods reception on the copy of the invoice with seal and signature and send the document back to FRISTOM Spółka z o.o. Sp. k. company seat address. This document is required by Polish tax law.
  • Price list
    FRISTOM Spółka z o.o. Sp. k. Company sells goods to the Buyer at prices from the current price list. Discounts concern individual arrangements with the Client. FRISTOM Spółka z o.o. Sp. k. reserves the right to change its prices without prior notice given to Clients, unless it has been preliminarily agreed upon to the contrary.
  • Payments
    The first purchase of a Client is made on effecting payment in cash or advanced payment to the bank account of the company. There is a possibility of a payment in cash at the cash desk of our Company. Giving a Customer the right of purchase with extended term of payment is possible on condition of fulfilment of certain requirements referred to in special procedures and takes place upon individual arrangements with the Exportation Department. Payment for the delivered goods shall be effected on the day determined on the invoice issued by FRISTOM Spółka z o.o. Sp. k. company. The date of payment shall be the date the means are deposited into the bank account of the company. In case of a delayed payment, FRISTOM Spółka z o.o. Sp. k. company shall calculate statutory interest for each day of delay in payment. FRISTOM Spółka z o.o. Sp. k. company reserves the right to suspend further deliveries in case of a delayed payment, exceeding the granted limit (trade credit) or the lack of a verified copy of an invoice. The Buyer is obliged to incur any costs of a judicial or non-judicial claim for damages, including any costs of services provided by debt collection office and co-operative companies.

ING Bank Śląski O/Bydgoszcz
Nr Konta (PLN) : 10 1050 1139 1000 0022 9426 3807
Nr Konta (EUR) : 33 1050 1139 1000 0022 9428 6576
Nr Konta (USD) : 54 1050 1139 1000 0022 9428 6683

  • Complaints
    Any and all complaints concerning the quality of material shall be handled by virtue of the law of the Republic of Poland. The complaints shall be resolved with the presence of a FRISTOM Spółka z o.o. Sp. k. company Quality Control representative. Any and all claims resulting from such complaint shall not constitute the ground for withholding the payment for the delivered goods.
  • Final provisions
    In any and all cases not referred to herein the law of the Republic of Poland shall be applicable. Any disputes resulting herefrom shall be settled by a court having jurisdiction over FRISTOM Spółka z o.o. Sp. k. company seat.
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The administrator of your personal data that are collected during the correspondence using the contact form is FRISTOM Sp. z o.o. Sp. k. with its registered office in Sicienki, ul. Przemysłowa 5, 86-014, entered in the register of entrepreneurs of the National Court Register under number 0000529238, e-mail: fristom@fristom.com.pl, nr tel. +48 52 360 90 50/ 51. Personal data can be processed for the purposes of: performing activities before the conclusion of a contract or contract performance, presentation of a commercial offer, answering your questions – depending on the content of your message. The basis for the processing of personal data is Article 6 para. 1 letter b of the Regulation of the European Parliament and the Council (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free flow of such data (GDPR), i.e. the performance of a contract or taking action before the conclusion of a contract, Article 6, para. 1 letter a RODO, i.e. your consent, article 6 para. 1 letter f, i.e. the legitimate interest of the administrator - willingness to answer your questions and doubts. Personal data will be processed for the period that is necessary to achieve the purpose of processing, i.e. to conclude a contract, present a commercial offer, answer your questions or concerns, and may be stored until the end of the contract period and the limitation of claims under the contract. The person whose personal data are processed has the right to access, rectify, delete, limit processing, object to the processing and the right to transfer personal data, provided that the right to transfer personal data only applies to data processed in an automated manner. A person whose personal data are processed on the basis of consent has the right to revoke it at any time, without prejudice to the processing of personal data prior to the withdrawal of consent. The person whose personal data are processed has the right to file a complaint to the competent supervisory authority. Providing personal data is voluntary, but failure to provide them will result in the inability to perform a contract, take action before entering into a contract, present a commercial offer, answer questions or concerns.